Terms and conditions
- Standard hourly fees are as stated above, with a noted discount for a series of six sessions booked in advance equating to £50 per session.
- Fees must be paid in advance of, and at least 48 hours before each session - any sessions not paid for in advance will be cancelled by the coach.
- If a payment fails for any reason, every effort will be made to resolve this, but if not we will contact the client to arrange an alternative method.
- If the client needs to rearrange a session, every effort will be made to accommodate this, but this is not possible then cancellations are accepted*.
- *Cancellations by the client must be made by 'phone (call or text) on 07535 462301 or email at firstname.lastname@example.org at least 48 hours before the session .
- *If a cancellation is received less than 48 hours before the session, the session will be charged at the full session rate as above.
- If the coach needs to cancel a session, they will contact the client as soon as possible, and every effort will be made to rearrange.
- All client records remain confidential subject to safeguarding protocols and are maintained as per current data protection legislation.